Optimizing Emotional Intelligence Platform

Highlights

The client, a leading provider of emotional intelligence assessments, sought to improve its platform performance, which suffered from report generation delays and lacked comprehensive project documentation.

Collaborating with Academy Smart, the company enhanced system performance, improved user experience, and expanded platform functionality for more nuanced user data collection and analysis

The Client is a leading provider of emotional intelligence consulting, focusing on leveraging emotional intelligence to foster psychological safety and enhance career growth. Their core philosophy is that high emotional intelligence accelerates both professional success and impactful contributions.

Employees: 50+

Industry: E-learning

Sector: Professional Training and Coaching

Primary Objectives

Optimize Data Processing:

Speed up report generation by refining business logic and database queries.
Enhance User Experience:

Ensure seamless access to assessment reports for users, the core value of the platform.
Expand Platform Capabilities:

Introduce new profile parameters to gather richer data for better emotional intelligence insights.

Challenge

The primary challenges faced by the Client were:

Report Generation Delays:

Reports were slow to generate or failed entirely, reducing user satisfaction and affecting platform utility.

Lack of Comprehensive Documentation:

Due to the absence of detailed project documentation, the team had to reverse-engineer the system to understand and optimize the business logic.

How Academy SMART Helped

To address these challenges, Academy Smart implemented a focused strategy:

Business Logic Analysis and Rewrite:

Our team thoroughly analyzed and restructured the platform’s business logic, optimizing data retrieval and processing. We revamped and optimized database queries to reduce processing times significantly.

Performance Testing and Optimization:

Rigorous performance testing was conducted to identify bottlenecks and areas for improvement.

Expanding functionality and enhancing the user interface (UI) of the platform:

The primary challenge was to refine the platform’s functionality to gather more precise user data for assessment and training purposes. Additionally, the lack of clear project documentation required close collaboration with the client to understand and refine the platform’s business logic.

Client Collaboration:

We engaged in close collaboration with the client to gather detailed requirements for refining the platform’s business logic.

Development of New Profile Parameters:

Based on client requirements, we introduced new user profile parameters within the platform. These parameters were designed to gather specific data crucial for assessing and monitoring user progress effectively.

Documentation Delivery:

Following feature development, we provided comprehensive documentation detailing the newly introduced profile parameters and updated business logic. This documentation served as a reference guide for the client, ensuring clarity on the implemented changes and functionalities.

Business Impact

Client’s collaboration with Academy SMART resulted in significant improvements across the platform:

Improved User Interaction:

The platform experienced a 6-fold increase in report generation speed, eliminating delays and failures. It now reliably delivers comprehensive emotional intelligence assessments, empowering users to track their progress effectively and without frustration.
Enhanced Platform Functionality:

Expanded capabilities enabled the client to gather richer, more detailed data, providing nuanced insights into users’ emotional intelligence. This improvement allowed for more accurate tracking and assessment of user growth and progress.

Through this collaboration, the platform’s performance, reliability, and overall user experience were significantly enhanced, setting the foundation for long-term success and scalability.

Summary

Technologies

HTML

CSS

Javascript

PHP

Laravel

WordPress

Vue.js

Services

Web Development

UI/UX Design

DevOps

Team

UX/UI Designer

Full-Stack Developer

DevOps Engineer

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As the Chief Business Officer at Academy SMART, I can help with cost and time estimates for your project’s development and advise on tech advancements and smart software solutions based on our 15 years of experience. Whether you need to strengthen your team, streamline operations, enhance product security or productivity — we take on managing tasks and delivery; you focus on your core objectives.

Iryna Kurkina,

Chief Business Officer at Academy SMART

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