Microservices Transformation for Ticket: Academy SMART’s Java Development Success

Highlights

Integrated Academy SMART’s Java development expertise to support the transition from a monolithic system to microservices, ensuring long-term platform growth and stability.

Implemented the “Travel Plan” microservice to enhance the travel booking process.

Ticket is a leading travel agency in the Nordic region, offering a wide range of travel services, including flights, hotels, charter vacations, cruises, and car rentals. They are known for their competitive prices and excellent customer service. In addition to traditional bookings, Ticket emphasizes customer loyalty through special offers, bonus programs, and the flexibility of booking with Ticket’s payment plans. Their services also cater to different types of travelers, from weekend getaways to all-inclusive holidays and group travel.

Employees: 51-200

Industry: SaaS, Travel Technology

Sector: Travel and Tourism

Primary Objectives

Developer Expansion and Team Scaling:

Ticket needed to expand its development team to optimize its booking platform.
Microservices Transformation:

The company aimed to move from its current monolithic system to a more flexible, scalable, and maintainable microservices-based architecture.
Development of the “Travel Plan” Microservice:

A key goal was to develop the “Travel Plan” microservice, enabling both users and company representatives to create, manage, and book travel plans via the website or in the official travel shop.

How Academy SMART Helped

Academy SMART developers played one of the key roles in transferring the “Travel Plan” to microservice, which is responsible for generating and managing travel plans. This involved working on a back-end system, ensuring that the service could handle a high volume of user requests efficiently. Delivered the following key functionalities:

Travel Plan Management:

Enabled the creation, modification, and management of detailed travel itineraries, including transportation, accommodation, and additional services.

Integrated Booking System:

Facilitated direct booking through the website and sales representatives in travel shops, ensuring seamless interaction across user and business interfaces.

Real-Time Data Synchronization:

Provided instant updates on availability, pricing, and other critical data, improving decision-making for users and representatives.

Business Impact

Enhanced Scalability and System Performance:

The transition to a microservices architecture significantly improved platform scalability, making it more capable of handling high traffic volumes while ensuring a smoother experience for users.
Improved Booking Experience:

By introducing a comprehensive “Travel Plan” functionality for both online users and sales staff, Ticket improved their booking process, which enhanced customer satisfaction and helped boost their business operations.
Long-term Growth and Adaptability:

The transition to microservices positions Ticket for long-term growth and adaptability. With the new architecture, Ticket is better equipped to evolve with changing market needs and continue offering competitive travel solutions.
Continued Development and Feature Expansion:

The work on the “Travel Plan” microservice was just the beginning. Following the completion of the primary functionalities, the team shifted focus to maintaining and enhancing the service, addressing customer feedback, and developing additional microservices as part of the overall platform modernization strategy.

Summary

Technologies

Java

Hibernate

AWS

Services

Web Development

Architecture Transformation

Team

Java Engineers

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Iryna Kurkina,

Chief Business Officer at Academy SMART

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