Zing365 Credit Submission Solution | Automating CPD Tracking & Reporting

Highlights

Zing365, a professional training and coaching company, aimed to transform the way learners submit external training credits.

Zing365 enhanced user experience, simplify reporting, and implement a solution to manage learner credit submissions outside their core LMS platform, LearnUpon.

Zing365 specializes in delivering comprehensive CPD and training solutions for the Insurance and Financial Services sectors. With over 40 years of industry expertise, the company offers flexible learning options, including e-learning platforms, licensed digital content, and instructor-led training. Zing365 tailored approach equips professionals with the tools and resources needed to enhance their leadership, business skills, and personal development, fostering continuous growth and success.

Employees: 11-50

Industry: E-learning

Sector: Professional Training and Coaching

Primary Objectives

Improve User Engagement and Satisfaction:
- Provide learners with an intuitive and efficient credit submission process.
- Build a system accessible within the LearnUpon portal to minimize disruptions.
Streamline Operations:
- Automate data capture and reporting workflows.
- Expand reporting capabilities beyond core features.
- Resolve issues with managing credits submitted outside the LMS.
Future-Proof the Platform:
- Ensure scalability for future growth.
- Simplify technical maintenance and implementation for cross-portal compatibility.

How Academy SMART Helped

Developed an External CPD Credits Submission Form:

A standalone form was created for learners to input external CPD credits details effortlessly. Embedded into the LearnUpon portal, this solution eliminated the need for additional hosting and ensured brand consistency.

Implemented Reporting Features:

Upon submission, data was automatically sent to external databases in real-time, enabling easy access to detailed and compliant reporting. Administrators and learners could generate reports on demand, eliminating delays.

Optimized Automation Workflows:

The process leveraged webhooks and APIs to integrate credit submissions directly into the LearnUpon system. Automation ensured seamless course enrollment, credit mapping, and completion status updates without manual intervention.

Business Impact

Client’s collaboration with Academy SMART resulted in significant improvements across the platform:

Improved Learner Experience:

The credit submission system provided learners with a simplified process. With all training history, credits, and certificates consolidated into one accessible report, users enjoyed an enhanced sense of control and satisfaction.
Empowered Teams:

Managers and administrators gained the ability to pull detailed reports in real-time. This capability eliminated reliance on external support and enabled on-demand access to critical data.
Increased Operational Efficiency:

Automated workflows reduced administrative overhead and improved accuracy, saving time and resources for Zing365.

Summary

Technologies

Java

React.js

AWS

Services

Web Development

Project Management

API Integration

Team

Full-stack Engineer

Project Manager

Book a free consultation

Looking for a reliable IT partner?

As the Chief Business Officer at Academy SMART, I can help with cost and time estimates for your project’s development and advise on tech advancements and smart software solutions based on our 15 years of experience. Whether you need to strengthen your team, streamline operations, enhance product security or productivity — we take on managing tasks and delivery; you focus on your core objectives.

Iryna Kurkina,

Chief Business Officer at Academy SMART

SCHEDULE A CALL

Reach out to start talking today!

Credit Submission Solution for EdTech Platform