
Highlights

Zing365 specializes in delivering comprehensive CPD and training solutions for the Insurance and Financial Services sectors. With over 40 years of industry expertise, the company offers flexible learning options, including e-learning platforms, licensed digital content, and instructor-led training. Zing365 tailored approach equips professionals with the tools and resources needed to enhance their leadership, business skills, and personal development, fostering continuous growth and success.

Primary Objectives
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Improve User Engagement and Satisfaction:
- Provide learners with an intuitive and efficient credit submission process.
- Build a system accessible within the LearnUpon portal to minimize disruptions.
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Streamline Operations:
- Automate data capture and reporting workflows.
- Expand reporting capabilities beyond core features.
- Resolve issues with managing credits submitted outside the LMS.
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Future-Proof the Platform:
- Ensure scalability for future growth.
- Simplify technical maintenance and implementation for cross-portal compatibility.
How Academy SMART Helped
Business Impact
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Improved Learner Experience:
The credit submission system provided learners with a simplified process. With all training history, credits, and certificates consolidated into one accessible report, users enjoyed an enhanced sense of control and satisfaction.
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Empowered Teams:
Managers and administrators gained the ability to pull detailed reports in real-time. This capability eliminated reliance on external support and enabled on-demand access to critical data.
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Increased Operational Efficiency:
Automated workflows reduced administrative overhead and improved accuracy, saving time and resources for Zing365.
Summary
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