Energy

Energy Brockering CRM Development And Improvement

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Case Study – Energy Brockering CRM ...

Overview

This case study examines a specialized CRM system for the energy sector, focusing on selling electric energy to various customers. The CRM is designed to meet electric power sales’
unique requirements and challenges, offering tailored solutions for effective management and customer engagement in this specific market.

Challenge

The primary challenges included addressing existing software bugs, developing new enhancements as requested by the business team, and preparing the project for migration to a more robust Laravel Framework.

Solution

The approach included designing new pages like a Conversion Calculator, fixing bugs, and expanding GraphQL on the backend.

Result

Reliability: bug fixes enhanced system performance and user experience.
UI enhancement: new features like Conversion Calculator improved user engagement.
Backend improvement: advanced GraphQL integration for better data management.
Future-readiness: prepared for technological advancements, ensuring market competitiveness.
Code flexibility: Minimized Yii2 dependency for smoother Laravel migration.