Middle/Senior Business Analyst

Our client is seeking four experienced Business Analysts (BAs) with a strong background in EdTech, particularly Learning Management System (LMS) development. The ideal candidates will have hands-on experience in requirement discovery, backlog management, Agile methodologies, and a deep understanding of interoperability standards in educational technology.

This role requires close collaboration with cross-functional teams, including product managers, UX designers, and development teams, to define and enhance LMS solutions that align with user needs, compliance requirements, and business goals.

• Requirement Discovery & Analysis: Lead stakeholder discussions, elicit, document, and analyze business and technical requirements for LMS development.
• Customer Journey Mapping: Design and optimize learner/user journeys to enhance the overall learning experience.
• Agile Backlog Management: Define, prioritize, and manage the product backlog, ensuring clear and actionable user stories with well-defined DoR and DoD.
• User Story Mapping: Collaborate with stakeholders to structure and refine user stories for seamless functionality and end-user satisfaction.
• Stakeholder Collaboration: Engage with Product Owners, UX/UI teams, and Development teams to ensure alignment with business and technical goals.
• Agile Best Practices: Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives), supporting iterative development cycles.
• Process Optimization: Recommend improvements based on data analysis and best practices in Agile and EdTech.
• Interoperability & Compliance: Ensure LMS solutions comply with SCORM, xAPI, LTI, and other industry standards.
• Documentation & Reporting: Maintain requirement specifications, workflow diagrams, and process documentation in Confluence or similar collaboration tools.

• 4+ years of experience as a Business Analyst, ideally in EdTech or LMS-related projects.
• Strong experience in requirement discovery and artifact creation (e.g., BRDs, user flows, wireframes, workflow diagrams).
• Proficiency in Customer Journey Mapping, Agile Backlog Management, and User Story Mapping.
• Deep understanding of Agile frameworks, including SAFe, LeSS, DAD, and Scrum methodologies (Scrum models N, N-1, N+1).
• Expertise in backlog management: Definition of Ready (DoR), Definition of Done (DoD), acceptance criteria writing.
• Familiarity with estimation approaches in Agile (e.g., story points, T-shirt sizing, WSJF).
• Experience working with educational technology solutions (LMS, CA, SIS) and understanding of interoperability standards (e.g., SCORM, xAPI, LTI).
• Technical BA skills are a plus (e.g., understanding APIs, REST/JSON, Postman, Swagger).
• Proficiency in BA tools such as JIRA, Confluence, Miro, Figma, Lucidchart, or equivalent.
• Excellent stakeholder management skills, bridging business and technical teams.
• Strong analytical and problem-solving skills with experience working on large-scale enterprise projects
• Experience with EdTech will be a big plus

• 20 working days of paid vacation per year;
• Official holidays of Ukraine – days off;
• Modern equipment for work;
• Corporate events;
• External and internal training: conferences, professional events, courses, TechTalks;
• English speaking club.