Multi-tenant architecture
The platform had to support multiple companies (tenants), each with isolated data, custom branding, roles, and reporting.
- 5 months from idea to first release
- 86 companies actively use the platform
- 5+ years ongoing partnership
About the client
Cyber Inc. specializes in privacy and security awareness training, including video storytelling, phishing simulations, elearning and serious gaming.
- Location
- Netherlands
- Industry
- Security Awareness Training
The challenge
Build a scalable multi-tenant LMS from scratch for security awareness training
Cyber Inc. had deep expertise and high-quality training content, but no platform to deliver it to customers.
Off-the-shelf LMS solutions didn’t fit. Moodle couldn’t support the level of scalability, security, and multi-tenancy that Cyber Inc. needed. They were looking for a custom LMS that would become the company’s core product and main revenue driver.
After researching existing solutions and comparing risks, Cyber Inc. and Academy Smart teamed up to build a fully custom platform from the ground up.
What was missing
Security expectations
The LMS had to meet enterprise-level security standards, including isolated tenant data and advanced authentication.
A long-term, evolving product
The LMS was planned as the foundation of Cyber Inc.’s business, with scope evolving over time.
Director at Cyber IncWe have shown this to our customers, they are actually amazed.
The process
How we built an LMS in 5 months and helped cut costs by 68%
We partnered with Cyber Inc. to turn their training expertise into a full-scale product. Instead of adapting an existing LMS that would limit functionality and increase costs with every new user, we built a custom solution from scratch.
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We researched to validate the custom LMS
We assessed Cyber Inc.’s goals and analyzed existing LMS platforms, like Moodle or IOMAD. It was clear that an off-the-shelf solution would limit the product long term, so we aligned on building the LMS from scratch. -
Building a multi-tenant architecture for scale
The platform was planned to be scaled, so we designed the LMS around multi-tenancy from day one. Global, tenant, and company contexts ensured strict data isolation, flexible branding, and independent configurations for every customer. -
We developed SCORM and HTML5 learning engine
We developed a custom SCORM and HTML5 learning engine, along with advanced user roles and assignment management. This ensured the platform worked seamlessly for learners, managers, and admins within the same system. -
Integrations with SAML 2.0, Microsoft Graph & Power BI
We integrated SAML 2.0 for secure authentication, Microsoft Graph for automated user and role management, and Power BI for enterprise-level reporting and analytics. -
We released within 5 months and kept scaling
Within 5 months, the LMS was successfully released. But that wasn’t the end: we continued expanding the platform with automated certifications, gamification features, multi-level reporting, and scheduled email reports for managers. -
5+ years of ongoing partnership
Since the first release, we’ve delivered 300+ functional updates and invested over 8,000 development hours to continuously improve the platform, helping Cyber Inc. increase security awareness.
Director at Cyber IncThey always think with you to create the best possible product. Sometimes it felt like a whole army was working for us, and that felt great.
The solution
Enterprise-level LMS built from scratch
Secure multi-tenant architecture
Each client company operates in a fully isolated environment with its own users, data, branding, courses, and reports.
Advanced role & permission system
Admins can create custom roles, define access rights, and manage users across global, company, and user contexts.
SCORM & HTML5 custom learning engines
The platform supports SCORM packages and HTML5 videos, capturing learning progress, quiz results, and completion data.
Automated certification & gamification
Fully customizable certificates, badges, and rewards can be attached to courses with flexible triggers based on user activities.
Intelligent assignments & learning automation
Courses can be assigned individually, by team, department, or entire company, so there’s no manual maintenance at scale.
Enterprise reporting & analytics
Over 16 report types provide insights by user, department, course, or tenant and can be exported or automatically emailed on a schedule, so managers track results without logging in.
Tech stack
- Frontend
- Vue.js, jQuery, Bootstrap
- Backend
- PHP 8.1, Laravel 10.10
- Other
- MySQL, SAML2, Laravel Socialite, GoPhish, Spatie permissions
Director at Cyber IncUnlike the 4 other vendors, Academy Smart challenged us and thought with us to have the best possible features in the project.
Results
Cyber Inc. launches an LMS and saves 68% costs
68% cost reduction
Compared to off-the-shelf LMS solutions, the custom platform reduced Cyber Inc.’s LMS-related costs by 68%.
50+ activities in 27 languages
The new LMS allowed Cyber Inc. to deliver security awareness training across multiple regions at scale.
86 companies use the platform
With the custom platform, Cyber Inc. has onboarded multiple clients, each with its own data, branding, and roles.
Before
After
No platform to distribute training at scale
Custom multi-tenant LMS with 50+ activities
Costly scaling because of off-the-shelf LMS pricing
68% lower LMS costs compared to standard solutions
No data isolation between client companies
86 companies onboarded, each with isolated data, branding, and roles
No support for SCORM and HTML5 content
Custom SCORM & HTML5 learning engine
No differentiated features to stand out in the market
Certifications, gamification, and multi-level reporting attract more clients
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